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  • James M

    SPRING LAKE, MI | 2019 Buick Enclave
    Confirmed Service Review
    May 24, 2023
    **** ball does a great job keeps you up to speed of what going on all the time!! great man great JOB !!! Jim Morrison

    Response from Crown Cadillac

    May 25, 2023
    James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
  • John V

    HOLLAND, MI | 2011 Chevrolet Equinox
    Confirmed Service Review
    May 21, 2023
    Took care of my problem even without an appointment. Very helpful

    Response from Crown Cadillac

    May 22, 2023
    John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Daniel J

    HOLLAND, MI | 2023 Buick Encore GX
    Confirmed Service Review
    May 16, 2023
    Everything was on schedule with expedited checking in and out for me. The service was completed on time.

    Response from Crown Cadillac

    May 17, 2023
    Daniel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
  • Larry H

    HOLLAND, MI | 2023 Buick Enclave
    Confirmed Service Review
    May 8, 2023
    The service writer James was very polite and efficient.

    Response from Crown Cadillac

    May 9, 2023
    Larry, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
  • Donald D

    JENISON, MI | 2013 Buick Enclave
    Confirmed Service Review
    April 14, 2023
    I seems everytime I bring my car in for service I always have something. This time I said please don’t wash my car. Just had paint repair done Came back sll wet . On the way home my dashboard said check for compass 8 had no idea what that was. Called when I got home no one knew how to fix it. It’s always little things but if you can’t take care if little things how can we trust you for bigger things . I drive in from Jenison and so going to stay in my area for oil changes so if there is s problem I don’t have to go so far.

    Response from Crown Cadillac

    April 16, 2023
    Donald, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (616) 396-5268 to discuss your concerns, as your satisfaction is of utmost importance to us.
  • Pamela O

    HOLLAND, MI | 2014 Buick Encore
    Confirmed Service Review
    April 13, 2023
    Excellent

    Response from Crown Cadillac

    April 14, 2023
    Pamela, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
  • Deborah Z

    HOLLAND, MI | 2022 Buick Encore GX
    Confirmed Service Review
    April 13, 2023
    Our experience with the Customer Service Team was a really pleasant experience. James Casey did an excellent job for us.

    Response from Crown Cadillac

    April 14, 2023
    Deborah, we're happy you found our staff to be so supportive during your experience here at Crown Motors, LTD.. Please don't hesitate to reach out if there's anything additional we can do for you.
  • Jane O

    HOLLAND, MI | 2023 Buick Envision
    Confirmed Sales Review
    March 29, 2023
    Your employees are very polite.

    Response from Crown Cadillac

    March 31, 2023
    Jane, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
  • Dale S

    HOLLAND, MI | 2022 Buick Enclave
    Confirmed Service Review
    March 29, 2023
    Service was prompt and thorough.

    Response from Crown Cadillac

    March 31, 2023
    Dale, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
  • Mary H

    HOLLAND, MI | 2022 Buick Encore
    Confirmed Service Review
    February 21, 2023
    Very well done!!!!

    Response from Crown Cadillac

    February 22, 2023
    Mary, we are very happy we could provide you with a positive experience! Thank you for choosing Crown Motors, LTD. and we hope to see you again.