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  • Christy D

    HOLLAND, MI | 2014 Buick Encore
    Confirmed Service Review
    December 22, 2025
    I had such a pleasant experience on this visit. Everything was explained so clearly and I was treated so well! Kudos to Cole for his customer service.
  • Richard J

    BYRON CENTER, MI | 2021 Buick Enclave
    Confirmed Service Review
    December 9, 2025
    Glad they were up front with the damage done to the front of our Enclave by the service person and willing to fix and paint without any questions. Marcus is a superior service write up person
  • John D

    HOLLAND, MI | 2019 Buick Enclave
    Confirmed Service Review
    December 8, 2025
    Very thorough
  • Christopher T

    HOLLAND, MI | 2017 Chevrolet Colorado
    Confirmed Service Review
    December 12, 2023
    Drop off and pickup were great. Communication from Marcus, my service advisor was great and I appreciate the condition my vehicle was in when it was returned. Thanks

    Response from Crown Cadillac

    December 13, 2023
    Christopher, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
  • David V

    HOLLAND, MI | 2021 GMC 1500 Sierra
    Confirmed Service Review
    October 18, 2023
    Took care of my problem

    Response from Crown Cadillac

    October 19, 2023
    David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
  • Stephen B

    SAUGATUCK, MI | 2019 Chevrolet 1500 Silverado
    Confirmed Service Review
    October 16, 2023
    Marcus service rep was very helpful

    Response from Crown Cadillac

    October 18, 2023
    Stephen, we're happy you found our staff to be so supportive during your experience here at Crown Motors, LTD.. Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Steven S

    HOLLAND, MI | 2018 Buick Envision
    Confirmed Service Review
    October 12, 2023
    Good

    Response from Crown Cadillac

    October 13, 2023
    Steven, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Richard J

    BYRON CENTER, MI | 2021 Buick Enclave
    Confirmed Service Review
    October 6, 2023
    We were very happy with the service and professionalism , the service writer was great to work with

    Response from Crown Cadillac

    October 6, 2023
    Richard, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Stephen B

    SAUGATUCK, MI | 2019 Chevrolet 1500 Silverado
    Confirmed Service Review
    September 27, 2023
    Timely efficient service

    Response from Crown Cadillac

    September 28, 2023
    Stephen, we are very happy we could provide you with a positive experience! Thank you for choosing Crown Motors, LTD. and we hope to see you again.
  • Carol G

    DOUGLAS, MI | 2022 Buick Encore
    Confirmed Service Review
    September 23, 2023
    Everything was congenial and well organized. I really appreciated having my car washed at the same place.

    Response from Crown Cadillac

    September 24, 2023
    Carol, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!