James M
SPRING LAKE, MI | 2019 Buick EnclaveMay 24, 2023**** ball does a great job keeps you up to speed of what going on all the time!! great man great JOB !!! Jim MorrisonResponse from Crown Cadillac
May 25, 2023James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!John V
HOLLAND, MI | 2011 Chevrolet EquinoxMay 21, 2023Took care of my problem even without an appointment. Very helpfulResponse from Crown Cadillac
May 22, 2023John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.Daniel J
HOLLAND, MI | 2023 Buick Encore GXMay 16, 2023Everything was on schedule with expedited checking in and out for me. The service was completed on time.Response from Crown Cadillac
May 17, 2023Daniel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!Larry H
HOLLAND, MI | 2023 Buick EnclaveMay 8, 2023The service writer James was very polite and efficient.Response from Crown Cadillac
May 9, 2023Larry, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!Donald D
JENISON, MI | 2013 Buick EnclaveApril 14, 2023I seems everytime I bring my car in for service I always have something. This time I said please don’t wash my car. Just had paint repair done Came back sll wet . On the way home my dashboard said check for compass 8 had no idea what that was. Called when I got home no one knew how to fix it. It’s always little things but if you can’t take care if little things how can we trust you for bigger things . I drive in from Jenison and so going to stay in my area for oil changes so if there is s problem I don’t have to go so far.Response from Crown Cadillac
April 16, 2023Donald, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (616) 396-5268 to discuss your concerns, as your satisfaction is of utmost importance to us.Pamela O
HOLLAND, MI | 2014 Buick EncoreApril 13, 2023ExcellentResponse from Crown Cadillac
April 14, 2023Pamela, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!Deborah Z
HOLLAND, MI | 2022 Buick Encore GXApril 13, 2023Our experience with the Customer Service Team was a really pleasant experience. James Casey did an excellent job for us.Response from Crown Cadillac
April 14, 2023Deborah, we're happy you found our staff to be so supportive during your experience here at Crown Motors, LTD.. Please don't hesitate to reach out if there's anything additional we can do for you.Jane O
HOLLAND, MI | 2023 Buick EnvisionMarch 29, 2023Your employees are very polite.Response from Crown Cadillac
March 31, 2023Jane, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!Dale S
HOLLAND, MI | 2022 Buick EnclaveMarch 29, 2023Service was prompt and thorough.Response from Crown Cadillac
March 31, 2023Dale, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!Mary H
HOLLAND, MI | 2022 Buick EncoreFebruary 21, 2023Very well done!!!!Response from Crown Cadillac
February 22, 2023Mary, we are very happy we could provide you with a positive experience! Thank you for choosing Crown Motors, LTD. and we hope to see you again.
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